Early Conciliation (EC) via ACAS has now been with us for over a month, and it has been mandatory since 6th May for all new disputes to be referred to ACAS before an Employment Tribunal claim can be commenced. ACAS will, for free, try and resolve the dispute. If it can’t then the Claimant can issue his/her claim. If it does settle then job done.
The ACAS website has a useful flowchart which gives an overview of how the process works