Employers often wonder what steps they can take to discipline an employee who misuses social media, especially where the employee claims that the employer was not identified. Liverpool ET dismissed a claim by a Bar Manager recently where her status updates on Facebook were used to dismiss her for gross misconduct.
In Preece v J D Wetherspoons PLC , the Claimant had had to eject two customers (“Brian” and “Sandra”) who were both, as it seems, elderly. They had been disruptive. A while later the Claimant received three abusive telephone calls from Brian and Sandra’s daughter in short succession.