What steps do you take to prevent visitors hassling your employees at work?
It might seem an odd question, but once EA10 comes into force the number of potential third party harassment claims will be increased. I’m talking here about visitors to business premises, be they clients/customers or suppliers, indulging in “unwanted conduct” towards an employee; not harassment from fellow employees. Under the current law, only the Sex Discrimination Act 1975 provides any protection to an employee who is the recipient of unwanted conduct from a third party, allowing him or her (usually her) to complain that the employer did not take steps to prevent that conduct. EA10 extends this type of claim to all the protected characteristics (see post #1).
